Privacy Policy
Last updated: August 26, 2026
At Velarie House, safeguarding your personal privacy is fundamental to earning and maintaining your trust. This policy outlines how we gather, utilize, and protect your information whenever you navigate velariehouse.com, make a purchase, or communicate with our support team. Using our platform implies agreement with the practices detailed below. If you disagree with any terms, please discontinue using our Website.
-
Store Name: Velarie House
-
Company Name: Salvador Olalla Ortega
-
Address: Calle Jaspe n37, adosado C13, Numero 37, 29631, Benalmádena, Málaga, Spain
-
BRN: ES25667771R
-
Email: info@velariehouse.com
-
Instagram: @velariehouse
Data We Collect
Depending on your interactions with our Website, we may gather:
-
Order & Contact Details: Your full name, email address, physical delivery location, and payment details.
-
Technical Information: IP addresses, browser specifications, and local time zones collected automatically upon browsing.
-
Direct Communications: Any message or detail you submit directly when contacting customer care.
Purpose of Data Collection
We process your information to:
-
Fulfill, package, and ship your orders efficiently.
-
Provide responsive customer care and post-purchase support.
-
Maintain Website security and monitor against potential fraud.
-
Enhance your browsing experience.
-
Deliver promotional communications (sent only with your explicit opt-in consent).
Data Sharing & Third Parties
Your personal information is shared strictly with essential service providers necessary to operate our store, including secure payment gateways, shipping carriers, and technical platform hosts such as Shopify. We do not sell or rent your personal details under any circumstances.
Cookies & Tracking
We utilize cookies to preserve user preferences, optimize Website performance, and personalize content. You can disable or modify cookie settings directly in your web browser, though certain Website functions may experience limited functionality as a result.
User Rights
You retain full control over your personal data and may exercise the following rights at any time:
-
Request access to the personal data we store about you.
-
Ask for corrections to inaccurate or incomplete information.
-
Request complete deletion or restriction of your data.
-
Receive a portable copy of your data or revoke marketing consent (including newsletter unsubscription).
To initiate any request, email us directly at info@velariehouse.com.
Minors & Children's Privacy
Our platform is designed for adult consumers. We do not knowingly gather information from individuals under the age of 18. If we discover that a minor's data has been collected, it will be removed from our systems immediately.
Cross-Border Data Transfers
For users residing in the United States, please be aware that your information may be transferred, stored, or processed internationally (including within the European Union) by our trusted service providers. All cross-border transfers are conducted under strict security protocols that comply with applicable data protection legislation.
Security & Data Retention
We retain your personal details only as long as necessary to provide our services, satisfy legal requirements, or resolve disputes. Robust technical safeguards are maintained throughout to protect your information against unauthorized access.
Policy Revisions
We reserve the right to modify this Privacy Policy periodically. The current version will always be published on the Velarie House Website for your review.
Contact Information
For privacy-related questions or requests, please reach out to us:
-
Store Name: Velarie House
-
Company Name: Salvador Olalla Ortega
-
Address: Calle Jaspe n37, adosado C13, Numero 37, 29631, Benalmádena, Málaga, Spain
-
BRN: ES25667771R
-
Email: info@velariehouse.com
-
Instagram: @velariehouse