Terms of Service

Terms of Service — Velarie House

Last updated: August 26, 2026

Welcome to Velarie House. The terms detailed below govern your access to and use of velariehouse.com (the "Website"), managed by Salvador Olalla Ortega, along with all associated services and purchases. By entering our Website or completing an order, you agree to comply with and be bound by these Terms of Service.

  • Store Name: Velarie House

  • Operating Entity / Legal Name: Salvador Olalla Ortega

  • Registered Address: Calle Jaspe n37, adosado C13, Numero 37, 29631, Benalmádena, Málaga, Spain

  • Business Registration / Tax ID (BRN): ES25667771R

  • Customer Support Email: info@velariehouse.com

  • Social Media: Instagram @velariehouse

Account creation is not required to browse our platform. However, purchasing items or utilizing specific services signifies full acceptance of this agreement, which establishes the legal relationship between Velarie House and its users. If these terms are unacceptable to you, please discontinue site usage immediately.

This platform is operated under the direction of Salvador Olalla Ortega (referred to herein as "we", "us", or "our"). Any additions, tools, or expanded features introduced to the store fall under the scope of these Terms. Technical e-commerce operations and hosting infrastructure are powered by Shopify Inc.

SECTION 1 — TERMS OF ONLINE STORE USE

By agreeing to these provisions, you confirm that you meet the legal age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian if operating as a minor. You agree not to use our products or platform for unauthorized or illegal ends, nor violate local laws (including copyright protections). Transmitting harmful code, worms, or viruses is strictly prohibited and leads to immediate termination of service access.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to any individual at our discretion at any time. You acknowledge that general content (excluding payment data) may travel unencrypted over various networks to adapt to technical connection requirements; credit card details are always encrypted during transmission. You are prohibited from copying, reselling, reproducing, or exploiting any part of the Website or contact information without express written consent.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS

We do not guarantee that information published on this Website is always fully accurate, complete, or up to date. Materials are provided for general reference only and should not be relied upon as the sole basis for decision-making. We reserve the right to alter site content at any moment without obligation to update past statements.

SECTION 4 — SERVICE & PRICE ADJUSTMENTS

Prices for our inventory are subject to change without prior notice. We retain the right to modify, suspend, or discontinue any product offering or service at our discretion without liability to users or third parties.

SECTION 5 — PRODUCTS & SERVICES

Certain goods are offered exclusively through the Website and are subject to stock availability. All returns or replacements are governed by Section 20 and our Refund Policy. While we make every effort to display product colors realistically, screen displays may vary. We reserve the right to limit sales by region, individual, or quantity.

SECTION 6 — BILLING & ACCOUNT ACCURACY

We reserve the right to reject or limit any order placed with us. Order caps may apply per customer account, payment card, or delivery address. If an order is modified or canceled, we will attempt notification via the email or billing address provided. You agree to maintain accurate, complete, and current account info.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may grant access to tools operated by external providers that we neither monitor nor control. These resources are provided "as is" and "as available" without warranties or endorsement. Your use of optional third-party tools is entirely at your own risk.

SECTION 8 — EXTERNAL LINKS & RESOURCES

Our platform may include content or links originating from third parties. We are not responsible for inspecting external content or verifying its accuracy, nor do we assume liability for third-party websites, products, or services.

SECTION 9 — USER SUBMISSIONS AND FEEDBACK

If you submit suggestions, reviews, or other content, you grant us an unrestricted right to edit, publish, copy, and distribute those materials across any medium. We hold no obligation to maintain submissions in confidence, pay compensation, or provide responses. We reserve the right to remove material deemed unlawful or offensive.

SECTION 10 — HANDLING OF PERSONAL DATA

Your submission of personal details through our store is governed strictly by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Website may contain typographical errors or omissions regarding item descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct any errors and cancel orders if site information is inaccurate at any time without prior notice.

SECTION 12 — PROHIBITED ACTIVITIES

In addition to other prohibitions set forth in these Terms, you are forbidden from using the Website or its content:

  • For any illegal or unauthorized purpose;

  • To solicit others to perform unlawful acts;

  • To violate international, federal, or local regulations;

  • To infringe upon our intellectual property rights or those of third parties;

  • To harass, abuse, defame, slander, or discriminate against others;

  • To submit false, deceptive, or misleading information;

  • To upload malicious code, malware, or scrape site data;

  • To breach or circumvent the security mechanisms of the Website.

Breaching these rules will result in immediate service access termination.

SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not promise that service operation will be uninterrupted, timely, or error-free. The Website and all products delivered to you are provided "as is" and "as available" without any express or implied warranties. Neither Velarie House nor Salvador Olalla Ortega shall be liable for direct, indirect, incidental, or consequential damages resulting from your use of the site or purchased products.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velarie House and Salvador Olalla Ortega from any third-party claims, demands, or liabilities (including legal fees) arising from your breach of these Terms or violation of applicable laws.

SECTION 15 — SEVERABILITY

Should any provision of these Terms be deemed unlawful or unenforceable, that part shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain fully valid and enforceable.

SECTION 16 — TERMINATION OF AGREEMENT

Obligations and liabilities incurred prior to the termination date shall survive termination. You may terminate this agreement at any time by ceasing site usage or notifying us. We reserve the right to terminate access immediately if terms are violated.

SECTION 17 — ENTIRE AGREEMENT

Our failure to enforce any right or provision within these Terms shall not constitute a waiver of such right. These Terms, along with referenced policies, represent the complete agreement between you and Velarie House.

SECTION 18 — GOVERNING JURISDICTION

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Spain.

SECTION 19 — MODIFICATIONS TO TERMS

The most current version of these Terms will always remain accessible on this page. We reserve the right to update or replace any part of these Terms by publishing updates on the Website.

SECTION 20 — RETURNS, REFUNDS & EXCHANGES

Your satisfaction is our primary goal. You have 30 calendar days from the date of delivery to submit a return request. Returned items must be unused, in their original state, and in original packaging.

  • Restocking Fees: None ($0)

  • Return Shipping: Covered by the customer (tracked shipping service recommended)

  • Refund Processing: Issued within 7 business days following arrival and physical inspection

  • Refund Destination: Returned directly to the original payment method

  • Damaged Items or Exchanges: Contact info@velariehouse.com with your order number and photo evidence for immediate assistance.

SECTION 21 — CONTACT INFORMATION & SUPPORT

For inquiries, policy clarification, or support, please contact us using the details below:

  • Store Name: Velarie House

  • Operating Entity / Legal Name: Salvador Olalla Ortega

  • Registered Address: Calle Jaspe n37, adosado C13, Numero 37, 29631, Benalmádena, Málaga, Spain

  • Business Registration / Tax ID (BRN): ES25667771R

  • Support Email: info@velariehouse.com

  • Instagram: @velariehouse